Contact Us

We Want to Hear From You

Our site exists to help poker players make informed decisions, and that only works if there’s a real conversation happening. Whether you’ve got a question about a review, a correction to flag, or an experience you want to share, there are ways to reach our team directly.

Reasons to Reach Out

There’s no shortage of reasons to get in touch, and we welcome all of them:

• General questions or feedback about our content and reviews
• Corrections or reports of outdated information, such as a rakeback deal that’s changed or a room that’s added new banking options
• Questions about responsible gambling or staying in control while playing
• Reports about a poker site’s conduct, including issues like delayed payouts, unresponsive support, or misleading promotions
• Stories about a big tournament score or a positive experience at a room we’ve reviewed
• Partnership or collaboration inquiries from operators, affiliates, or fellow industry professionals

Reports Matter to Us

If you’re reaching out to report a poker site for questionable practices, we want to be clear: we take these reports seriously. Player feedback is one of the ways we keep our reviews current and accurate. A pattern of complaints about slow payouts or poor support can and does factor into how we evaluate a platform going forward.

That said, our site isn’t a dispute resolution service. We can’t intervene directly in a payment dispute or offer financial advice about your specific situation. What we can do is listen, document the issue, and let it inform our ongoing coverage of the operator in question.

Response Times

We aim to respond promptly to every message that comes through, though volume can affect turnaround at busy times. General questions and corrections tend to get quicker replies, while more involved reports may take a bit longer as we look into the details.

A Note on Sharing Good News

Not every message needs to be a complaint or concern. If you’ve had a great run at the tables, hit a big score in a tournament, or just want to tell us about a poker room you’ve enjoyed, we’re glad to hear it. Positive feedback helps us understand what’s working well across the industry too.

Before You Reach Out

A few things to keep in mind: we’re an independent review and information resource, not a customer support line for any specific poker room. If you’re having an urgent issue with a deposit or withdrawal, your best first step is usually the poker site’s own support team. If that doesn’t resolve things, or if you notice a broader pattern of concerning behavior, that’s exactly the kind of thing we want to know about.

We also don’t provide financial or legal advice. If you’re dealing with a serious gambling-related concern, please see our Responsible Gambling page for resources and support organizations that are equipped to help.

Whatever brings you to this page, thank you for taking the time to connect. Reader input, corrections, and honest feedback are part of what keeps this site accurate and useful for the poker community.